🎉 Cuckoo voted top for customer service on MoneySavingExpert twice in a row by our customers!

Moving Home

We’ve made moving home simple.

How does it work?

Similarly to when you joined, it will take at least 10 working days to switch on the new connection, so try to let us know at least 10 working days in advance to avoid going without internet for a few days.

  • Select the date you want your new connection to go live.
  • Take your Cuckoo router with you to your new home.
  • We'll automatically deactivate the connection to your old home on the last day before your new connection starts.
  • We do not charge you to move, your monthly payments will just continue to be paid as normal by Direct Debit. If you move more than once in a 12-month period, there will be additional costs incurred.

Easy peazy, lemon squeezy.

Arrange my move