What's included in my first bill?
On the day that you sign up, you'll pay your £60 connection charge.
We'll email you your first monthly bill during the first full month that you're with us. It will include three items:
- Your monthly broadband charge for the first month you joined (£29.99 or less, depending on the day you joined - e.g. if you joined on the 15th of the month you'd pay half of the £29.99 cost)
- Your monthly broadband charge for the month you're now in (you'll pay the full £29.99 for this)
- Any calls you’ve made in the previous month (see here)
- Any extra charges from the previous month - e.g. if you've booked but then missed an Openreach engineer visit
Cuckoo corner 🐣
💡 Fun fact: The female cuckoo doesn't actually "coo-coo". Her bubbling call is instead often said to resemble the sound of bath water running out when the plug is pulled. Apparently.
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