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How can I check my speed?

The average download speed on our network is typically 60-70Mb/s (average upload speed of 15-20Mb/s), but you may see higher or lower speeds than this depending on your postcode and how far away from the green cabinet you are. 馃

You can test your speeds via https://www.speedtest.net/ or https://www.fast.com

Everyone at Cuckoo is on the same speed contract, but there are four main reasons why speeds can vary between postcodes:

  1. Your home data usage - for example, video streaming eats up a lot of capacity
  2. Your home network set up - for example, effective placement of your router can aid speeds
  3. Our wider network usage - latest iOS or game releases can really impact download speeds across the network
  4. Our wider network set up - if your home is quite far from the green cabinet (called a DSLAM or PCP cabinet) on your street, your speeds may be slower

If you are having trouble with your connection speeds and want to improve them, see here.

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