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Separating 2.4Ghz and 5Ghz bands

Separating the bands of the router may help you to maximise the WiFi speeds around your home.

  • 2.4Ghz (gigahertz) can cover a further distance from the router, however the connection speeds are slightly slower.
  • 5Ghz covers a shorter distance from the router, but the speeds are faster.

You may want to split these bands so you can connect certain devices to the different networks.

Some customers connect work laptops and games consoles to the 5Ghz network, whereas connecting devices that use less internet or are further away (i.e. Amazon Echo or Google Nest) to the 2.4Ghz network.

To split the bands and create separate WiFi networks:

  1. Ensure your laptop or phone is connected to your WiFi
  2. Open the web browser and navigate to 192.168.1.1
  3. Select "Wireless"
  4. Login to the router using the below details:
    Username: admin
    Password: See the access key on the bottom of the router - this is case sensitive
  5. On the "Interface Config" tab, select "Access Points 2.4GHZ" (see the red box on the below screenshot)
  6. Edit the "SSID name" (see the orange box on the below screenshot), then change this to something you will remember (i.e. add _2.4ghz to the name).
    Note: you have to disable wireless band steering on the Technicolor routers to change the SSID or network settings for the 5ghz band.
  7. Click save - the router may restart, causing you to lose connection. If this happens, you will need to repeat steps 2, 3 and 4.
  8. Select "Access Points 5GHZ" (see the blue box on the below screenshot)
  9. Edit the "SSID name" (see the orange box on the below screenshot), then change this to something you will remember (i.e. add _5ghz to the name).
  10. Click save - the router will disconnect your device and you will need to connect to the new WiFi name as normal. Unless you have changed the password, this will be the same.

If you encounter any issues, you can click cancel, or press the factory reset button on the back of the router. This will restore the router to the original state you received it in.

Please note that if you do not see the 5Ghz network on your device, your device may not support this type of connection.

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