Contacting the team
There are a bunch of ways you can get in touch:
- Email us at firstname.lastname@example.org [this is typically the best way to contact us, available 7 days a week]
- Tweet us, or send us a direct message on Twitter
- Message us on Facebook
- Call us on - +44 203 389 7211 [phone line open weekdays 9am-5pm]
- Write to us at Cuckoo Internet Limited, 68 Hanbury Street, London, E1 5JL
It's always useful if you give us the following info:
- Full Name
- User ID (email)
- Full address
- Home telephone number
- Description of the problem and when it started
We always aim to respond within 24 hours and resolve any issues within 3 days.
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