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I would like to cancel my connection or switch

If you want to cancel within 14 days of placing your order, that's absolutely fine - no questions asked. We'll give you a full refund upon return of the router (if it has been shipped) in our pre-paid postage bag.

If you are currently live and want to cancel your connection, please login to your account and follow the link for "I want to cancel my Cuckoo".

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