Broadband
Let’s get you up to speed
See how fast you can go, then pick a roll-monthly or 12-month contract.
Our 3 speeds in a nutshell eggshell
How they compare at a glance...
900Mb | Monthly cost £54.99 | Download a 6 Season box set in 1 min 25 secs | WFH video calls with 100 people | Average download speed 900Mb | Average upload speed 115Mb | Check my speed |
115Mb | Monthly cost £39.99 | Download a 6 Season box set in 12 min 26 secs | WFH video calls with 40 people | Average download speed 100Mb | Average upload speed 20Mb | Check my speed |
80Mb | Monthly cost £29.99 | Download a 6 Season box set in 18 min 12 secs | WFH video calls with 20 people | Average download speed 67Mb | Average upload speed 8Mb | Check my speed |
Switch today. Be online tomorrow. Whaaaat?
Add our Eggspress Wi-Fi option to your order and we’ll courier a wireless dongle out to you asap. Plug it in and boom - you’re online. We’re not saying no one else does this but... ok, small humble brag, no one else does this.
How do we compare?
We’re big believers in transparency. So here’s how we shape up against the competition.
Prices correct as of July 2022. Excludes any time-limited or location restricted promotions.
And we sweat the small stuff
Your choice of contract
Choose our roll-monthly contract for ultimate flexibility or settle in with a 12-month plan. Totally up to you.
Be online tomorrow
Choose our Eggspress Wi-Fi option and you can be online in just 24 hours.
Help always on hand
Our amazing Broadband Eggsperts are all here in the UK to help sort any issues, quick as a flash.
Oh-so-simple switching
Switching to Cuckoo is easy, simple and reliable. And it looks like this....
Sign up in 2 minutes
Join Cuckoo and we’ll start your switch straight away.
Router Arrives
It comes in a small box which fits through most letterboxes.
You're online
If you need an engineer, they’ll pop by and get you connected.
Or be online in just 24 hours
When you sign up you can choose to go live tomorrow with our Eggspress Wi-Fi dongle. We courier it straight to you. You plug it in. And boom – you’re online.
It usually takes us (and all internet providers) 14-days to switch your connection on.
Once you've signed up, we recommend you let your old provider know to ensure you don't continue getting charged.
We recommend cancelling your old Direct Debit once you've paid any outstanding bills.
#1 rated customer service
We’ve been voted MoneySavingExpert’s top broadband provider for customer service, twice in a row!
And if you ever need us, we’re based right here in the UK.
Meet our Eggsperts"We really do go the extra mile to help our flock - no request is too small!"
1% of your bill goes to charity. Every. Single. Month.
And it will help get the internet to places where it’s desperately needed, like conflict zones, natural disaster sites and areas of extreme poverty. We call it The Cuckoo Compass.
Connectivity for emergency housing shelters
Connectivity for emergency housing shelters
Wi-Fi for 7,000 students across 4 schools in Ghana
Wi-Fi for 7,000 students across 4 schools in Ghana
Internet for vulnerable people needing online mental health services
Internet for vulnerable people needing online mental health services
Making the internet better for... well, everyone
Folks working from home
The stability is flawless for when working from homeMinaGamers
To have broadband that allows you to watch online TV and game online with no buffering is fantastic.MarkTechnophobes
Really quick customer service with knowledgeable employees who help efficiently solve any problems. EmmaNervous switchers
The whole process was straightforward and easy to understand. The switch was literally seamless. No complaints.JamesNetflix and chillers
No issues at all, they even sorted previous supplier for me so no hassle in switchingPaulPerfectionists
Delivered on everything promised with a smooth installation and faultless reliable fibre optic broadband Billy
Based on 1500 reviewsGot questions? We’ve got the answers.
Once you’ve signed up, you can sit back and leave the rest to us. We’ll notify your current provider if they’re on the Openreach network (others such as Virgin you’ll need to contact directly). They will contact you to talk through their leave process and if there’s any charges. Your old connection will cease on the day before you go live with Cuckoo.
If your current provider uses Openreach infrastructure - including BT, EE, PlusNet, TalkTalk, Sky and Vodafone - then we'll cancel your contract with your existing provider once you've confirmed your order Cuckoo. You won't need to do anything, and you will have continuous service throughout your switch. However, you might want to get in touch with them to check they aren't planning to issue you with any hefty exit charges.
If you're switching from someone else - like Virgin Media, for example - you’ll need to cancel your services directly with them. To help avoid loss of service, it’s best to tell them your confirmed Cuckoo activation date so they can cancel their service as close to your activation date as possible.
We'll automatically check this for you before you complete your signup and let you know. You'll get to pick the date if you do need a visit so you can plan this around the times you'll be at home.
Customers on our Fast package will have a landline included. We'll let you know if you can keep your existing landline before you complete your signup.
We’re able to bring over most landline phone numbers from other providers on the Openreach network. If you are on Virgin Media or Sky we won’t be able to move your number over. We’ll generate a new landline number for you when you sign up.
We can get your fibre live as quickly as 2 weeks (10 working days) from today. If you need internet fast you can take our Eggspress Wi-Fi add-on and get 4G coverage until your fibre connection is ready.
Internet providers are regulated by Ofcom, who have a mandatory 10 working day "cooling off" period when signing up to a new provider. This is to allow customers to cancel the switch without incurring any fee.