Broadband

Let’s get you up to speed

Choose your speed, pick your contract and you’re ready to go.

Our 3 speeds in a nutshell eggshell

How they compare at a glance...

900Mbps

Monthly cost

£42

Plan name

C-900

Average download speed

900Mbps

Average upload speed

900Mbps

Technology

Full fibre to your home

Check my speed

500Mbps

Monthly cost

£35

Plan name

C-500

Average download speed

500Mbps

Average upload speed

500Mbps

Technology

Full fibre to your home

Check my speed

150Mbps

Monthly cost

£28

Plan name

C-150

Average download speed

150Mbps

Average upload speed

150Mbps

Technology

Full fibre to your home

Check my speed

Serving up full fibre (and full fibre only)

We don’t use older, copper wire connections that come from those green cabinets on the street, because they’re so much slower and breakdown far too easily.

Instead, our broadband uses fibre optic cables that run directly into your home, allowing us to give you brilliantly fast speeds with amazing reliability.

Find out more about full fibre

How do we compare?

We’re big believers in transparency. So here’s how we shape up against the competition.

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Contract term

18 Months

Price

£42.00

Setup cost

£0.00

Contract term

24 Months

Price

£44.99

Setup cost

£11.99

Contract term

24 Months

Price

£44.99

Setup cost

£11.99

Contract term

18 months

Price

£43.00

Setup cost

£0.00

Contract term

24 Months

Price

£31.00

Setup cost

£0.00

Information correct at point of collation 03/04/24. Price information source: bt.com, ee.com, talktalk.com, vodafone.co.uk, sky.com/broadband

Oh-so-simple switching

Switching to Cuckoo is easy, simple and reliable. And it looks like this....

How switching to Cuckoo works
Now

Sign up in 2 minutes

Join Cuckoo and we’ll start your switch straight away.

Day 10
router

Router Arrives

Take delivery of your whizzy new router.

Day 14
laptop

You're online

If you need an engineer, they’ll pop by and get you connected.

It usually takes us (and all internet providers) 14-days to switch your connection on.

Once you've signed up, we recommend you let your old provider know to ensure you don't continue getting charged.

We recommend cancelling your old Direct Debit once you've paid any outstanding bills.

We’ve been voted MoneySavingExpert’s top broadband provider for customer service, twice in a row!

And if you ever need us, we’re based right here in the UK.

Got questions? We’ve got the answers.

Once you’ve signed up, you can sit back and leave the rest to us. We’ll notify your current provider if they’re on the Openreach network (others such as Virgin you’ll need to contact directly). They will contact you to talk through their leave process and if there’s any charges. Your old connection will cease on the day before you go live with Cuckoo.

If your current provider uses Openreach infrastructure - including BT, EE, PlusNet, TalkTalk, Sky and Vodafone - then we'll cancel your contract with your existing provider once you've confirmed your order Cuckoo. You won't need to do anything, and you will have continuous service throughout your switch. However, you might want to get in touch with them to check they aren't planning to issue you with any hefty exit charges.

If you're switching from someone else - like Virgin Media, for example - you’ll need to cancel your services directly with them. To help avoid loss of service, it’s best to tell them your confirmed Cuckoo activation date so they can cancel their service as close to your activation date as possible.

We'll automatically check this for you before you complete your signup and let you know. You'll get to pick the date if you do need a visit so you can plan this around the times you'll be at home.

If you're joining us on one of our full fibre plans (100Mb and 900Mb), your plan won’t have one included because it uses new full fibre technology, which doesn’t support a telephone landline. We'll be introducing digital landlines (VoIP) in the future to support home phone numbers.

We can get your fibre live as quickly as 2 weeks (10 working days) from today.

Internet providers are regulated by Ofcom, who have a mandatory 10 working day "cooling off" period when signing up to a new provider. This is to allow customers to cancel the switch without incurring any fee.

How fast can you go?