Cuckoo Guides

guideInternet jargonHow stuff works

At Cuckoo, we like to keep things simple. So welcome to Jargon Busters - a series of quick guides that decode the technical claptrap that other broadband providers seem to love. Starting with…ping.

guideHow stuff worksBroadband

Most broadband providers shout about their download speeds, which are usually much faster than their upload speeds. But as we change the way we work, rest and play online, uploading is becoming more and more important.

guideBroadbandHow stuff works

Remote working can have many advantages; better work/life balance, less time commuting, more time with your pets! But if your internet speeds aren’t up to scratch, you could face awkward laggy video calls or painfully slow file downloads

guideHow stuff worksProduct

Ultrafast. Superfast. Faster-than-the-speed-of-light-on-a-bike fast. Lots of broadband providers make big promises when it comes to connection speed. But what is ‘a good speed’? And when it comes down to it, how fast is your internet really? 

guidePrivacy & securityTechnology

These days, it seems like you need a password for everything. Ordering food, paying bills, showing off your tan, you name it, you’ve got to enter the magical combination of letters, numbers and special characters. 

guideBroadbandHow stuff works

When you’re on a combat mission, the thing you dread most isn’t a zombie ambush. It’s the phrase ‘Network connection lost.’ One minute you’re zapping the undead, the next you’re cursing your broadband. What you need is full fibre.

guideHow stuff worksBroadband

Making a Wi-Fi call is just like making a normal call. You dial the same number and use the same features. The difference is the call is connected to an internet Wi-Fi network rather than your mobile provider’s 4G or 5G phone mast network.

guideBroadband

Just been told you can upgrade to full fibre? Hooray! Get ready for life-changingly fast broadband speeds. Here’s everything you need to know about what happens next:

guideBroadbandHow stuff works

Full fibre broadband (also known as FTTP: Fibre to the Premises) is currently being installed across the whole of the UK. That’s great, but what does it mean? Discover what it actually is in the guide.