Utilities software Kraken licences first ever broadband deal

Kraken Utilities, part of Octopus Energy Group, has landed its first broadband deal by licensing to disruptor Cuckoo. The deal was struck within a year of the launch of Kraken Utilities, which was created to take Kraken to utilities beyond energy, such as broadband and water.

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Storm Eunice update

With the Met Office issuing a rare red weather warning for storm Eunice, some disruption to broadband services is unfortunately expected.


An update on our customer service – 11 Feb 2022

We're currently dealing with more requests than normal, so it's taking longer than usual to reply - in some cases, it's taking up to 48 hours before we can get back to you. We're really sorry about this, but rest assured it's a very temporary situation.

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