The first non-lockdown weekends of the year, and our Broadband Eggsperts have been sat twiddling their thumbs. You’ve all been out enjoying yourselves rather than troubleshooting your broadband!

Here at Cuckoo HQ we’ve been celebrating our $6m funding round. This will enable us to really take flight 🎉

Well, we want to make sure that it’s put to good use. That is that it actually makes your Cuckoo experience even simpler.

Building out software so that our Broadband Eggsperts can help you even more efficiently when you need them

Developing tools for you to better manage your network, such as smart device management, and parental controls

Continuing with our FTTP early-stage testing, with a roll-out to select customers following after that

Growing our team across the board, from developers to Broadband Eggsperts

In fact, we've cracked right on with that last point, and have three people joining the Cuckoo team this month: Leanne, Amir & Ben. You can find out a bit more about them here.

We loved this Twitter thread from Rodrigo.

Did you know: only 18% of households in Africa have internet access?

If like us you don’t think this is ok, then you’ll be pleased to hear that you’re already doing something. 1% of your bill each month is going towards supporting projects which get the internet to people in need.

You can learn more about the Cuckoo Compass here.

Monthly newsletter - May 2021

Find out how we'll be using our recent investment 💰

Only eight days until spring officially begins 🌼

This month, we're sharing some of our plans for 2021, as well as an update on what Valentine the cuckoo has been up to.

And this is not Cuckoo-related, but for anyone struggling to get through this last lockdown, we'd recommend this 'One way road to beer' countdown.

There are many things on our roadmap. So we thought we’d share a couple we’re particularly excited about:

As the FTTP roll-out in the UK continues, here at Cuckoo we’ve started to test the service.

It’s still early days, but we’re hoping to be able to offer you the option of fast FTTP speeds as soon as we’re confident we can transition you over smoothly. We’ll be sure to keep you updated.

And if you want to know what installation actually looks like, here's a super informative video made by an Openreach FTTP engineer.

2. Content Hub - fancy expanding your broadband knowledge?

Here at Cuckoo, we have loads of broadband-related info to share, but nowhere yet to share it. This will soon change with a new Content Hub launching on our site next month.

Here's a sneak preview of our work in progress:

The Content Hub will be a home for guides, blogs & updates from the team. And if you have an internet specialist subject and fancy sharing your knowledge with others by writing a guide, do let us know!

For anyone now as invested as we are in the progress of Valentine the cuckoo (who we intro’d in last month’s newsletter), we wanted to keep you updated on his return migration.

There's big news this month: following a long stretch in the Angolan rainforest, Valentine is on the move for the first time. He's beginning his journey north towards Democratic Republic of Congo and beyond. Fingers crossed he makes it!

This month we're giving you a sneak peek at our Cuckoo roadmap, and an update on Valentine the cuckoo.

Monthly newsletter - March 2021

The navigation on our site has had a visual refresh and been optimised for speed.

The sign up button that appears on mobile now responds to the speed the user scrolls at, to make interaction more intuitive.

Customers will now receive an invoice for their setup charge which can be dowloaded from My Account.

The tech team spent 2 weeks focussing on improving performance of the site, and they delivered! The user experience is a lot faster now.

If you’re trying to move home with us you can no longer select your current address to “move to”. (yes some people tried this 👀)

We’ve removed date of birth entry from the sign-up flow. By signing up to Cuckoo you now agree that you are 18 years old or over.

For further tech updates keep an eye on the Cuckoo content hub, where each month we’ll be showing what we’ve been up to behind the scenes.

Welcome to the inaugural tech update for Cuckoo. These updates will cover all things product development for you to marvel over, or in some cases think “I’m so glad they solved that”.

Tech Update - March 2021

We hope you’ve been enjoying your extra hour of daylight ☀️

Given the Zoom pub quizzes have started to dry up, here’s a quick one: do you know which are the only three European countries that don’t have daylight savings time? *

This month, the focus is on our wonderful Cuckoo Compass partner, Jangala. And if you’ve ever wondered how canal boats get broadband, we have something for you as well.

Celebrating the Cuckoo Compass & Jangala 🎉

As you know, 1% of your bill every month is used to help get the internet to places it’s needed most. And it’s Jangala we work with to make this happen.

Here are some examples of the types of Jangala projects you’ve helped support over the past few months via the Cuckoo Compass:

Helping vulnerable Londoners get access to mental health services - five Get Boxes have been deployed around London to enable people to access essential services

Providing Nepalese children access to books - a Big Box supplied to Books4Nepal provides connectivity for a library doing inter-school book loan

Getting internet to international refugee camps - from Calais to Kenya, access to the internet ensures provision of critical services, as well as enabling refugees to complete online courses

Enabling London schoolchildren to continue their studies in lockdown - Get Boxes have been sent out to an East London school to help children who were struggling to access educational materials at home

Connecting women in emergency housing in Essex - four Get Boxes have been deployed to provide internet to ten families in temporary accommodation in Thurrock

Cuckoo + a canal = broadband on a boat️

Thanks to an Openreach canal-trained engineer, we now provide internet to a customer on Regent’s Canal.

We knew about the flat-roof-trained and underground-trained engineers, but a diver being sent out to fix slow speeds was a new one for us!

We are the sad bearers of some bad news about BTO’s Valentine. It’s suspected that he perished somewhere between Angola and Democratic Republic of Congo.

Don’t be deterred though! If you’re still after your cuckoo migration fix, we recommend keeping an eye on PJ who’s expected to begin his journey north across the Sahara later this month.

This month, the focus is on our wonderful Cuckoo Compass partner, Jangala. And if you’ve ever wondered how canal boats get broadband, we have something for you as well.

Monthly newsletter - May 2021

How will the $6m be spent?

Best customer moment

Did you know: only 18% of households in Africa have internet access?

More from Cuckoo

Monthly newsletter - March 2021

Tech Update - March 2021

Monthly newsletter - April 2021

How fast can you go?